Say It Like You Mean It
I recently read someone's comments on FB about certain grocery stores that are taking customer service to a higher annoying level. I know exactly what store she's talking about so I really started paying attention. My own grocery store doesn't insist that the bagger takes you and your cart out, but the store I use for my Mom does. They really don't take no for an answer. They usually employ younger people and they ask the same 3 questions by the time we get to my car. These are my usual responses. .How is your day going? So far so good. .Any big plans for the day? Just going to my Mom's. .How was your weekend/Are you doing anything exciting for the weekend? Good/No plans yet. I don't mind chatting with the checkers because it's usually the same people that have been there for a long time, it's a natural interaction. But the young guys/gals hauling out my goods don't give a hang about me or what my plans for the day are. They are fo...